Privacy Policy
Last updated: November 10, 2025
Who We Are
This website and application (“Ingredium,” “we,” “our,” or “us”) are operated by Aber Group. Our website address is: https://www.ingredium.com.
At Ingredium, we value your privacy and are committed to protecting your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, and where applicable, the General Data Protection Regulation (GDPR).
Information We Collect
We may collect the following information when you use our website or mobile application:
- Personal information voluntarily provided (such as your name, email address, or contact information).
- Usage data, analytics, and device information collected automatically through cookies or similar technologies.
- Uploaded images of product labels or ingredients, solely for the purpose of analysis within the app.
We do not collect or store sensitive medical data, health records, or personally identifiable information beyond what is necessary to provide our service.
Purpose of Data Use
The information collected is used exclusively to:
- Operate, maintain, and improve the Ingredium app and website.
- Provide accurate ingredient analysis and informational reports.
- Communicate with users (when consent is given).
- Prevent fraud, spam, or unauthorized use.
Your data is never sold, rented, or disclosed to third parties for marketing purposes.
Confidentiality and Security
We take privacy seriously. All user data is handled as strictly confidential and protected using secure encryption and data management practices. Access to user data is restricted to authorized personnel only and used solely for legitimate operational purposes.
Cookies
Our website may use cookies to improve user experience and website functionality. You may choose to disable cookies in your browser settings, but some features may not function properly as a result.
Third-Party Services and Embedded Content
Our platform may contain links or embedded content from third-party websites (such as videos or articles). These external sites may collect data in accordance with their own privacy policies. We are not responsible for the privacy practices or content of third-party websites.
Data Retention
We retain user data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Uploaded images or scans may be temporarily stored for analysis and then securely deleted.
Users may request deletion of their data at any time by contacting us at: [Insert support email address].
Your Rights
Under applicable laws (PIPEDA/GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for data processing.
- File a complaint with a privacy regulator if you believe your rights have been violated.
To exercise these rights, please contact: [Insert contact email].
Disclaimer: No Medical Advice
The information provided by Ingredium is for educational and informational purposes only.
It is not intended to diagnose, treat, or replace professional medical advice.
Users are solely responsible for how they interpret and act on the information provided by the app. Ingredium does not assume responsibility for any decisions made based on the data or analysis displayed within the application.
User Responsibility
By using Ingredium, you acknowledge that:
- You are responsible for verifying product information and making personal decisions accordingly.
- Ingredium provides informational guidance only and does not offer health or safety guarantees.
- You use the app at your own discretion and risk.
Data Sharing
We do not share personal data except:
- When required by law or legal process.
- When necessary to protect our rights, safety, or property.
- With trusted third-party service providers that assist in app operation, under strict confidentiality agreements.
International Data Transfers
If you access Ingredium from outside Canada, your data may be processed in jurisdictions that may have different data protection standards. However, we ensure all transfers comply with applicable privacy laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
📧 [email protected]